Ksharkpower, we aim to ensure a seamless and timely delivery process for our products. This Shipping and Delivery Policy outlines the procedures, timelines, and terms related to shipping and delivery of our products. By making a purchase through our platform, you agree to the following policy:
Product Delivery
Delivery Zones: We offer product delivery to specific geographic areas. The availability of delivery to your location will be communicated during the order placement process.
Delivery Timelines: Delivery times may vary based on the product, its availability, and your location. Estimated delivery times will be provided at the time of purchase, and we make every effort to meet these timelines.
Delivery Charges: Any applicable delivery charges will be communicated at the time of purchase. These charges may vary based on the size and weight of the product, as well as the delivery location.
Delivery Notifications: We will provide you with notifications regarding the status of your order and expected delivery. You can track your order using the provided tracking information.
Product Inspection and Acceptance
Inspection on Delivery: Upon receiving your product, we recommend that you inspect it for any visible damage or defects. If you notice any issues, please communicate with our delivery personnel or contact our customer support team.
Acceptance: Acceptance of the product is considered once you have signed the delivery receipt. By signing, you acknowledge that the product was delivered in acceptable condition, free from visible damage or defects.
Missed Deliveries
In the event that you are not available to receive the delivery during the scheduled delivery time, we will make a reasonable attempt to contact you. Depending on the circumstances, the product may be returned to our distribution center or subject to re-delivery. Any additional delivery charges incurred due to missed deliveries may be the customer’s responsibility.
Change of Address
If you need to change the delivery address after placing an order, please contact our customer support team as soon as possible. Address changes may be accommodated if the product has not yet been shipped.
International Shipping
At this time, Ksharkpower primarily offers product delivery within specified geographic areas. If you are located outside these areas and wish to make a purchase, please contact our customer support team to discuss shipping options.
Changes to Policy
Ksharkpower may update this Shipping and Delivery Policy as needed to reflect changes in our practices or legal requirements. Please review this policy periodically to stay informed about our shipping and delivery procedures.
We strive to provide efficient and secure product delivery services to ensure your satisfaction. If you have any questions or concerns about our policy, or if you require assistance with a delivery-related issue, please don’t hesitate to reach out to our customer support team.